Privacy Policy

At Molva B.V. ("Molva", "we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your personal data when you visit our website molva.top or use our services.

This policy applies to all users of our website and services. By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.

Data Controller

The data controller for your personal information is Molva B.V., a company registered in the Netherlands with registration number 51387469. Our registered office is located at Schoolstraat 90, 6563 TR Nijmegen, Gelderland, Netherlands.

Data We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our website. The data we collect includes personal information that can identify you and non-personal information that cannot be used to identify you.

Information You Provide to Us

• Contact Information: Name, email address, phone number when you contact us or fill out forms
• Communication Data: Messages, feedback, and other communications you send to us
• Preference Data: Your preferences regarding our communications and services

Information Automatically Collected

• Usage Data: Information about how you use our website, including pages visited, time spent, and navigation patterns
• Device Information: IP address, browser type, device type, operating system, and unique device identifiers
• Location Data: General location information based on IP address
• Cookies and Tracking Data: Information collected through cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes to provide and improve our services. The use of your data is based on legitimate interests, contractual necessity, or your consent, as required by applicable data protection laws.

Primary Uses

• To provide and maintain our website and services
• To respond to your enquiries and provide customer support
• To send you information about our recipes and services
• To improve our website functionality and user experience
• To analyse website usage and performance
• To comply with legal obligations and protect our rights

Marketing Communications

With your consent, we may use your information to send you marketing communications about our recipes, cooking tips, and related services. You can opt out of these communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing our services
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The specific retention periods depend on the type of information and the purpose for which we collected it.

• Contact Information: Retained for up to 3 years after last contact or until you request deletion
• Website Usage Data: Typically retained for up to 26 months for analytics purposes
• Marketing Data: Retained until you withdraw consent or opt out of communications
• Legal Compliance: Some data may be retained longer to comply with legal obligations

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have certain rights regarding your personal information:

• Right of Access: You can request a copy of the personal information we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete personal information
• Right to Erasure: You can request deletion of your personal information in certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your personal information
• Right to Data Portability: You can request transfer of your data to another service provider
• Right to Object: You can object to certain types of processing, including direct marketing
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month, unless the request is complex or we receive a large number of requests.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection and security
• Incident response procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. When we transfer personal information outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally recognised transfer mechanisms

Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this policy.

We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your information.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal information in accordance with applicable data protection laws.